Frequently Asked Questions (FAQ)

Here you will find answers to the most frequently asked questions about our products, deliveries, warranties and service. Click on a category below to go directly to what you are looking for – or browse further.

TIKI start & pro – industrial use

How much does a complete TIKI weigh?

A complete mask weighs only 360 grams.

How is the positive pressure created in the TIKI?

Through a fan that adjusts airflow based on the user's breathing pattern, extending battery life and reducing filter consumption.

What is TIKI made of?

TIKI is made of PET-G and TPE plastics.

What does the filter protect against?

The filter protects against all types of particulate pollution (P3), such as quartz dust, asbestos and bacteria.

How often do I need to change the filter?

It depends on the usage environment. For example, a craftsman who uses the mask a few times a week may need to change the filter every 20 to 120 days, while when sandblasting it may need to be changed every two to five days.

How long is the battery life?

Up to 2.5 hours with the built-in battery and up to 10 hours with the external battery (accessory).

How do I charge the battery?

Either with the included mains charger (220/110V) or with a 12V charger (accessory) that fits in the car's cigarette lighter socket.

How do I know when it's time to change the filter or charge the battery?

TIKI has three built-in warning systems: 1) When the particle filter needs to be replaced or is clogged. 2) When the battery is low and needs to be charged. 3) If the mask is not tight or leaking.

Where is the TIKI made?

At our facility in Upplands-Bro, outside Stockholm, Sweden.

How do I choose the right size?

TIKI is available in three sizes – Small, Medium and Large. To find the right size, please consult TIKI's size guide.

What do I do if the fan is very noisy?

If the fan is unusually loud, it may be because the mask is not sealing properly. Check that the mask is properly fitted and that you have the correct size.

Can I use the TIKI in wet environments?

TIKI should not be immersed in water. The TIKI is the only PAPR mask in the world that has been tested and can be used in decontamination showers.

How do I store the TIKI when not in use for a long time?

Thanks to the superior capacity of the LiPo batteries, TIKI can be stored for a long time. Contact us for advice on how to best maintain the batteries.

Where can I find technical specifications?

You will find technical specifications in the user manual which can be downloaded from our website.

How do I contact support?

For support questions, please send an email to support@tikisafety.com.

TIKI medical & healthcare use

Frequently asked questions about our fan-assisted respiratory protection for healthcare, care and labs.
What distinguishes TIKI Medical from other respiratory protection?

TIKI Medical is a positive pressure mask that filters both inhaled and exhaled air, making it particularly suitable for environments with high hygiene requirements – such as healthcare, infection control units and laboratories. TIKI medical protects both the user and the environment.

What level of protection does the TIKI medical have?

TIKI Medical has protection class P3 , which provides the highest protection against both solid particles (such as dust) and liquid aerosols (such as virus-carrying droplets). It is tested according to EN 12941 class TH3 .

How does the fan work?

TIKI medical has a built-in, self-regulating fan that provides positive pressure in the mask. This makes breathing easy and comfortable – even during longer work shifts.

Is TIKI Medical comfortable to use for a long time?

Yes, TIKI is ergonomically designed and very lightweight. It fits comfortably with an elastic harness and has a large visor that provides good visibility and easy communication.

What environments is TIKI Medical intended for?

It is developed for:

  • Healthcare and nursing homes
  • Operating rooms and sterile environments
  • Infectious disease clinics and labs
  • All situations where both the user and the environment need to be protected

What is included when I buy TIKI Medical?

The package includes:

  • Visor in any size (Medium or Large)
  • Elastic harness
  • Two P3 filters (one for inhalation, one for exhalation)
  • Fan with built-in battery
  • Charger
  • Sealing screw
Is the product reusable?

Yes. TIKI Medical is a sustainable alternative to disposable masks. It can be reused and stored for a long time – perfect for emergency stockpiles.

How do I know which size to choose?

You can find size guides for Medium and Large under downloadable documents on the product page – available in Swedish, English and German.

Are prices shown including VAT?

No, all prices are shown excluding VAT . Shipping is added when ordering.

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